Terms & Conditions

Refund Policy

Effective Date: [2024] 1. General Refund Policy At Sharmweb, we strive to provide the best travel experiences. If you are not satisfied with our services or wish to cancel your booking, please review our refund policy below. 2. Cancellation and Refund Policy
Canceling by Customer:
More than 30 days before the tour date: Full refund excluding any non-refundable charges (such as bank fees and third-party service charges).
15-30 days before the tour date: 50% refund of the total booking amount.
Less than 15 days before the tour date: No refund.
Cancellations by Sharmweb:
If we are forced to cancel the tour, we will offer you a full refund or the option to reschedule the tour to another date.
3. Refund Process To request a refund, please contact us via email at [Your Email Address] with your booking details. Refund requests will be processed within 14 business days of approval. 4. Non-Refundable Items Certain items are non-refundable, including: Entrance tickets to attractions. Special event tickets. Custom tours. Any additional services or products listed as non-refundable at the time of booking. 5. Booking Changes Adjustments: Changes to your booking (such as changing the date) are subject to availability and may incur additional charges. Booking Transfers: You can transfer your booking to another person if you notify us at least 15 days before the tour date. The new participant must meet all tour requirements. 6. Contact Us

Refund Policy

Effective Date: [2025] 1. General Refund Policy At Sharmweb, we strive to provide the best travel experiences. If you are not satisfied with our services or wish to cancel your booking, please review our refund policy below. 2. Cancellation and Refund Policy
Canceling by Customer:
More than 30 days before the tour date: Full refund excluding any non-refundable charges (such as bank fees and third-party service charges).
15-30 days before the tour date: 50% refund of the total booking amount.
Less than 15 days before the tour date: No refund.
Canceling by Charm Website:
If we are forced to cancel the tour, we will offer you a full refund or the option to reschedule the tour to another date.
3. Refund Process To request a refund, please contact us via email at [Your Email Address] with your booking details. Refund requests will be processed within 14 business days of approval. 4. Non-Refundable Items Certain items are non-refundable, including: Entrance tickets to attractions. Special event tickets. Custom tours. Any additional services or products listed as non-refundable at the time of booking. 5. Booking Changes Adjustments: Changes to your booking (such as changing the date) are subject to availability and may incur additional charges. Booking Transfers: You can transfer your booking to another person if you notify us at least 15 days before the tour date. The new participant must meet all tour requirements. 6. Contact Us