Privacy Policy

Effective Date: [2025]

At MGO Travel, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By accessing or using our services, you agree to the terms described in this policy. …The information we collect may include the following:

Personal Data: Name, email address, phone number, and payment information.
Travel Preferences: Information relating to your travel plans and preferences, including destinations, dates, and special requests.
Payment Information: Credit card or other payment details for booking purposes.
Encryption: We use secure encryption methods to protect payment information.
Secure Servers: Our website and databases are hosted on secure servers to minimize risk.

Despite these efforts, no method of transmitting or storing data is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information We do not sell, rent, or share your personal information with any third party. However, we may share your information with trusted partners or service providers who help us facilitate your travel arrangements, such as: Payment Processors Hotel, Tour, and Transportation Providers Marketing and Email Providers These third parties are obligated to protect your data and are prohibited from using it for any other purpose. We may also disclose your information where necessary.

Refund Policy

Effective Date: [2026] 1. General Refund Policy At Sharmweb, we strive to provide the best travel experiences. If you are not satisfied with our services or wish to cancel your booking, please review our refund policy below. 2. Cancellation and Refund Policy
Canceling by Customer:
More than 30 days before the tour date: Full refund excluding any non-refundable charges (such as bank fees and third-party service charges).
15-30 days before the tour date: 50% refund of the total booking amount.
Less than 15 days before the tour date: No refund.
Cancellations by Sharmweb:
If we are forced to cancel the tour, we will offer you a full refund or the option to reschedule the tour to another date.
3. Refund Process To request a refund, please contact us via email at [Your Email Address] with your booking details. Refund requests will be processed within 14 business days of approval. 4. Non-Refundable Items Certain items are non-refundable, including: Entrance tickets to attractions. Special event tickets. Custom tours. Any additional services or products listed as non-refundable at the time of booking. 5. Booking Changes Adjustments: Changes to your booking (such as changing the date) are subject to availability and may incur additional charges. Booking Transfers: You can transfer your booking to another person if you notify us at least 15 days before the tour date. The new participant must meet all tour requirements. 6. Contact Us